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Where to place a self-service coffee shop: the pros and cons of different locations

Let's figure out how to choose a location for a self-service coffee shop, which formats work better than others, and which mistakes most often get in the way of making money.

Where to place a self-service coffee shop: the pros and cons of different locations

The right choice of location is half — if not two-thirds — of success. Even the most reliable station with excellent coffee won't make money if no one walks past it. That's why, before launching a coffee shop, it's important not just to find an available spot but to understand where it will actually work.

Let's figure out how to choose a location for a self-service coffee shop, which formats work better than others, and which mistakes most often get in the way of making money.

Why the choice of location is critical for a coffee point

A self-service coffee shop has no barista to offer drinks. It can't "draw in" a customer, so it has to stand where a person definitely won't miss it and will walk up to it on their own. And the higher the footfall, the more often coffee is bought on the go — which means the higher your revenue will be.

A poorly chosen spot means downtime, expired ingredients and zero profitability. You can only profitably install a self-service coffee machine in a place where coffee is genuinely relevant to people.

What affects the choice of location

When you're choosing where to set up a coffee point, you should consider not only visible foot traffic but also who these people are and why they're here:

Overall footfall — at least 800–1,000 people per day.
Type of audience — office workers, students, drivers, supermarket shoppers.
Audience behavior — do they buy coffee? Do they have the habit of taking it with them?
Nearby competition — are there coffee shops or other machines close by?
Visibility of the spot — is the machine visible from the walkway? Or is it tucked away in a corner where it's hard to notice?
Rental terms — will the rent pay off given the expected revenue?

You can place a self-service coffee shop even in a busy spot and still make nothing if the audience doesn't drink coffee in this format.

Where it's best to place a self-service coffee shop: locations that work

Grocery retail chains

Convenience stores, supermarkets and hypermarkets are some of the most stable locations. People come there regularly, and coffee becomes part of a routine purchase.

Pros:

stable footfall,
a ready-made audience — people buy coffee here "on the way,"
requires no separate, additional advertising.

Cons:

rent is often controlled by the management company,
there may be internal restrictions on branding.

Takeaway: profitable if you manage to negotiate a reasonable rent.

Gas stations

This is the classic vending format. A gas station is a place where both drivers and passengers often grab coffee for the road.

Pros:

footfall throughout the day, especially in the morning and evening,
a loyal audience: coffee here is already a habit.

Cons:

competition: many gas stations already have coffee machines,
it's not always easy to get in without a partnership with the chain.

Takeaway: a good option if the machine offers above-average-quality drinks.

Offices and business centers

Here coffee often replaces a trip to a café and rounds out breaks. If there are no competitors nearby, the spot will earn steadily.

Pros:

steady footfall on weekdays,
high repeat rate — employees come to work almost every day.

Cons:

revenue sags on weekends and holidays,
there can be difficulties with building access and logistics.

Takeaway: an excellent spot for weekday footfall. Works better in medium-sized and large business centers.

Universities and campuses

Students and faculty actively drink coffee, especially in the first half of the day. The key is to set the price correctly.

Pros:

good footfall on weekdays,
the audience is loyal to the self-service format.

Cons:

pronounced seasonality: a sharp drop in summer and during breaks.

Takeaway: it makes sense to bring such spots online in September and run them through the end of spring.

Food courts and malls

Places with heavy footfall on weekends and in the evening. Here it's important that the self-service coffee corner stands out and differs from competitors.

Pros:

stable footfall,
an established habit of grabbing coffee during or after shopping.

Cons:

high competition with coffee shop chains,
rent may be above average

Takeaway: works if the machine is well designed visually and delivers consistent quality.

Mistakes when choosing a location

When launching, many entrepreneurs make the same mistakes:

Betting on a "nice-looking spot" rather than on footfall.
A shopping mall may look prestigious but bring in zero revenue if no one walks past the spot.
A poor position within the location.
A machine in a far corner is as good as not having one at all.
Focusing only on cheap rent.
A cheap spot with no customers ends up costing more than a busy one with a higher rate.
Ignoring the competition.
Five coffee shops in one small area, and no station will survive the competition.
Skipping a pilot test.
Don't sign a year-long lease without checking footfall for at least 2–4 weeks.

How to choose a location for a self-service coffee shop

To sum up, a good location is a place that has:

a clear, recurring audience,
stable footfall (1,000+ per day),
a habit of drinking coffee "on the go" or taking it with them,
access to electricity and the internet,
ideally, minimal competition within a 10–20 meter radius.

It's better to place a self-service coffee shop where people don't just walk past but where coffee becomes part of a familiar routine: a gas station, a store, the trip to the office, the break between classes.

Takeaway

Installing a coffee shop is only half the battle. The main thing is to find a place where it will turn a profit. Look for spots with high footfall, clear customer behavior and minimal competition. Don't be afraid to test: it's better to switch out a poor location after a month than to wait for sales to suddenly grow on their own.

A well-chosen location is the foundation of profitability. Everything else can be fine-tuned as you go.

Where to place a self-service coffee shop: the pros and cons of different locations | DrinkX